Privacy Policy

Last Updated: January 2024

At Monin Shop, we believe that trust is the foundation of every great coffee experience. Just as we carefully select and craft our premium coffee blends, artisanal teas, and specialty beverage enhancers, we approach your privacy with the same dedication to quality and care. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit drinkgifthub.com or make purchases from our global community of coffee enthusiasts.

Information We Collect

To provide you with the seamless shopping experience that matches our premium products, we collect the following types of information:

Personal Information You Provide

• Order Information: Name, email address, shipping address, and payment details when you purchase our Coffee Blends, Flavored Teas, Gift Sets, or other products
• Account Information: If you create an account, we store your login credentials and preferences
• Communication Data: Information from your interactions with our customer service team
• Payment Information: Credit/debit card details, PayPal information, and billing address

Automatically Collected Information

• Device and Browser Data: IP address, browser type, device type, and operating system
• Usage Information: Pages visited, products viewed, and time spent on our site
• Location Data: General geographic location to provide relevant content and shipping information

How We Use Your Information

We use your information with the same care we put into sourcing our Decaf Espresso and Cold Brew Coffee collections:

• Order Fulfillment: To process your purchases, arrange shipping, and provide order confirmations
• Customer Service: To respond to your inquiries and provide support for our products
• Personalization: To recommend products that match your preferences, such as our Christmas blends or Coffees for a Cause collection
• Security: To protect against fraud and unauthorized transactions
• Communication: To send order updates, respond to customer service requests, and (with your consent) marketing communications
• Improvement: To enhance our website, products, and customer experience

Information Sharing and Disclosure

We treat your personal information with the same exclusivity we apply to our signature Coffee Sauce and Coffee Syrup recipes. We do not sell your personal information to third parties. We may share your information only in these limited circumstances:

• Service Providers: Trusted partners who help us operate our website, process payments, and fulfill orders (including payment processors, shipping carriers, and IT service providers)
• Legal Compliance: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets
• Protection: To protect the rights, property, or safety of Monin Shop, our customers, or others

Data Storage and Security

We protect your data with the same rigorous standards we apply to our premium coffee beans:

• Secure Storage: Your data is stored on secure servers with appropriate technical and organizational measures
• Payment Security: We employ industry-standard SSL encryption technology and maintain PCI-DSS compliance for all card transactions
• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law
• International Transfers: As we serve customers worldwide (excluding some Asian countries and remote locations), your data may be transferred to and processed in countries outside your residence

Your Rights and Choices

You have control over your personal information, just as you have choice in selecting from our diverse range of Flavored Coffee and Decaf Coffee Blends:

• Access and Correction: You can access and update your personal information through your account settings
• Marketing Communications: You can opt-out of marketing emails by using the unsubscribe link in any email
• Data Deletion: You may request deletion of your personal information, subject to certain legal obligations
• Cookie Preferences: You can manage your cookie preferences through your browser settings
• Do Not Track: Our website does not currently respond to “Do Not Track” signals

Cookies and Tracking Technologies

Like the careful measurements in our Frappe & Latte Mix recipes, we use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can control cookies through your browser settings, though disabling some cookies may affect your shopping experience.

Children’s Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children. Our products, including our Coffee Syrup and Flavorings & Mixes, are intended for adult consumers.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date. For significant changes, we will provide more prominent notice.

Contact Us

Thank you for trusting Monin Shop with your personal information. We’re committed to protecting your privacy with the same excellence we bring to every cup of coffee, tea, and specialty beverage we inspire.